Thank you for shopping at EverGreen Sustainability. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased through our online store.
1. Shipping Locations
We currently ship to the following locations: [List of countries or regions you ship to]. If your location is not listed, please contact us to inquire about potential shipping options.
2. Shipping Methods and Delivery Times
We offer the following shipping methods:
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, customs delays, and carrier issues.
3. Shipping Costs
Shipping costs are calculated based on the following factors:
The shipping cost will be displayed at checkout before you complete your purchase. We may offer free shipping promotions for orders that meet certain criteria. Please check our website for current promotions.
4. Order Processing Time
Orders are typically processed within [Number] business days. Processing time may vary depending on product availability and order volume. You will receive a notification once your order has been shipped.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your shipment on the carrier’s website.
6. Customs, Duties, and Taxes
For international orders, you may be subject to customs duties, taxes, and fees imposed by your country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost. Please check with your local customs office for more information.
7. Shipping Address
Please ensure that you provide an accurate and complete shipping address at checkout. We are not responsible for orders that are undeliverable due to incorrect or incomplete addresses. If a package is returned to us due to an incorrect address, you will be responsible for the cost of reshipping the package.
8. Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us immediately. We will work with the carrier to investigate the issue and resolve it as quickly as possible. Please retain all packaging materials and damaged items for inspection.
9. Contact Information
If you have any questions about our Shipping Policy, please contact us at:
EverGreen Sustainability
shipping@evergreensustainability.com
© 2025 EverGreen & PowerMatch. All rights reserved. Empowering global collaboration in a sustainable economy.
â„¢PowerMatch is the event label under EverGreen Sustainability B.V., the Netherlands.
